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Information Management Officer

Company Overview
For 29 years, clients in the private and public sectors have relied upon SOS International LLC (SOSi) for critical operations in the world's most challenging environments. SOSi is privately held, was founded by its current ownership in 1989, maintains corporate headquarters in New York City, and specializes in providing logistics, construction, training, intelligence, and information technology solutions to the defense, diplomatic, intelligence and law enforcement communities.
All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.
5-180720-7315: Information Management Officer
LocationU.S. - Arizona - Fort HuachucaOpen Date7/25/2018 JOB DESCRIPTION
STG, Inc, an affiliated company of SOS International LLC (SOSi) has an immediate opportunity as a Information Management Officer (IMO) located in Ft. Huachuca, AZ! This position will support NETCOM G-6 providing cutting edge services and tools to the United States Army.
ESSENTIAL JOB DUTIES
Provide support for managing access accounts for users on NETCOM managed Army DoDIN environments in accordance with business need and Army policies
Provide support in accordance with IAW industry best practices as delineated in frameworks such as ITIL
Employ agency-specific or unique hardware/ software in both classified and unclassified network environments
Maintain user records and revoke access upon expiration or in absence of business need
Provides advanced troubleshooting, support, and O&M for all IT systems in support of NETCOM G-6 customer
Support NETCOM HQs customers with IT support issues
Responsible for re-imaging NETCOM HQ computers
Issue and setup of NETCOM HQ and subsidiary organization's mobile devices
Request VOIP and Skype Business accounts for NETCOM HQ personnel and assist with setup steps for end users
Responsible for granting SharePoint access to all Army SharePoint administrators and SharePoint site collection managers
Responsible for maintaining equipment ensuring they are online and patched so that they can be used in the event of a COOP
Assists the government with the planning and deployment of new COOP equipment
Also assists the government when testing the COOP plan approximately four times per year and support periodic, short or no-notice testing of the plan
Update, maintain and modify the NETCOM Headquarters IT Service COOP for Government approval and IAW Government direction
Testing will include drafting transportation plans, establishing the breakdown of the network structure and components, telephone and video teleconferencing equipment and services at various NETCOM COOP site
MINIMUM REQUIREMENTS
HS + 7 years of Information Technology (IT) experience or AA/AS + 5 or BA/BS+3
IAT II certification (GSEC, Security+, SCNP, SSCP) or equivalent required
Install & Configure Windows 10 training (Skillport) w/in 180 days of hire
Must have active Secret Security Clearance
Be a positive, self-motivated, and proactive person with the ability to adapt to change and tolerate stressful situations
Willing to work overtime, holidays, and weekends as necessary
Participate in rotational on-call duties to provide after-hours support
ADDITIONAL INFORMATION
PREFERRED QUALIFICATIONS
Experience with DoD and Army regulations DISA STIGs and IAVAs
Assist with issues and effectively troubleshoot and document complex technical problems
Document technical troubleshooting efforts in ticketing system and Knowledge Management Systems
Work independently and as a team member; set priorities and organize work to meet deadline
Follow organizational processes and polices
Provide technical leadership and mentor team members and colleagues
Evaluates and reports on new communications technologies to enhance capabilities
Interact with customer representatives on highly advanced technical issues
Compose and deliver reports and presentations of the highest professional quality.
Recommends technologies to accomplish long-term objectives
Develops concepts, products, or technologies that extend knowledge in fields of expertise
Exhibits exceptional ingenuity, creativity, and resourcefulness
Explains and presents high-level technical subjects and processes related to assignments
Acts independently on technical matters pertaining to assigned field and related disciplines
Must have the ability and desire to research and develop creative solutions to unique problems with minimal supervision
Communicate effectively with team members and team lead
Perform other duties as assigned
WORKING ENVIRONMENT
Work environment is normal office setting



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