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Senior VoIP/VTC Administrator

Company Overview
For 29 years, clients in the private and public sectors have relied upon SOS International LLC \(SOSi\) for critical operations in the world?s most challenging environments\. SOSi is privately held, was founded by its current ownership in 1989, maintains corporate headquarters in Reston, VA, and specializes in providing logistics, construction, training, intelligence, and information technology solutions to the defense, diplomatic, intelligence and law enforcement communities\.
All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status\. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities\.
5\-181108\-8032: Senior VoIP/VTC Administrator
Location U\.S\. \- Arizona \- Fort Huachuca
Open Date 11/13/2018
SOS International LLC \(SOSi\), is seeking a Senior VoIP/VTC Administrator to support the Regional Cyber Center \- CONUS at Ft\. Huachuca, AZ\. The ideal candidate will possess experience in VoIP/VTC Administration\.
+ Support existing UC administrators and provide enterprise support for the Army in a fast paced and demanding environment
+ Support existing UC administrators and build and configure UC systems in support of highly visible mission areas
+ Assist system administrators with issues and effectively troubleshoot and document complex technical problems
+ Provision, secure, operate, maintain, troubleshoot UC equipment
+ Document technical troubleshooting efforts in ticketing system and Knowledge Management Systems
+ Ensure server configuration compliance with DoD and Army regulations
+ Work independently and as a team member; set priorities and organize work to meet deadline
+ Follow organizational processes and polices
+ Participate in rotational on\-call duties to provide after\-hours support
+ Willing to work overtime, holidays, and weekends as necessary
+ Perform other duties as assigned
+ Interim Secret Security Clearance or ability to obtain one
+ HS \+6 or AA/AS \+4 or BA/BS \+2 years of Information Technology \(IT\) experience
+ Must have IAT II certification \(GSEC, Security\+, SCNP, SSCP\) or equivalent
+ CCNA R/S or Collaboration, PCVE, Cisco Video Specialist or related certificate w/in 180 days of hire
+ Be a positive, self\-motivated, and proactive person with the ability to adapt to change and tolerate stressful situations
+ Candidate must communicate effectively with team members and team lead
+ Must have the ability and desire to research and develop creative solutions to unique problems with minimal supervision
+ Conducts testing of network design and UC architecture
+ Maintains technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, firewalls, bridges, gatekeepers, gateways, and other assets as required
+ Experience with many of the following tools/systems: Cisco Unified Communications Manager, Cisco Meeting Server, Cisco Video Communication Server, Cisco Telepresence Management Suite, Polycom RMX, Polycom RealPresence Resource Manager, Polycom Distributed Media Application, Avaya CM6 or AS 5300, Nortel PBX
+ Evaluates and reports on new communications technologies to enhance capabilities
+ Exhibits exceptional ingenuity, creativity, and resourcefulness
+ Acts independently on technical matters pertaining to assigned field and related disciplines
+ Recommends technologies to accomplish long\-term objectives
+ Develops concepts, products, or technologies that extend knowledge in fields of expertise
+ Often instrumental in attracting and obtaining new customer business
+ Provides technical leadership and mentors team members and STG colleagues
+ Interacts closely with customer representatives on highly advanced technical issues
+ Explains and presents high\-level technical subjects and processes related to assignments
+ Independently composes and delivers reports and presentations of the highest professional quality
+ Able to work off hours for scheduled maintenance
+ Experience with DISA STIGs and IAVAs
+ Work environment is normal for office setting

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