Network Senior Subject Matter Expert

  We are currently searching for a talented, professional "Network Senior Subject Matter Expert" in Fort Huachuca, AZ. We are looking for a candidate with Information Technology (IT) services background for a US Army Regional Cyber Center - Continental United States (USARCC-C) contract.  US Army Cyber Command (ARCYBER) serves as the Army Service Component Command to USCYBERCOM for Cyberspace Operations and is under Tactical Control (TACON) to Joint Forces Headquarters Department of the Defense Information Network (JFHQ-DoDIN) for DoDIN Operations and Defensive Cyberspace Operations (DCO). ARCYBER is the primary Army headquarters responsible for cyberspace operations in support of Army and Joint requirements and serves as the single point of contact for reporting and assessing Army cyberspace incidents, events and operations in Army networks, and for synchronizing and integrating Army responses thereto.   Responsibilities: Serve as the technical expert for a team of engineers responsible for ensuring the continued operations and functions of enterprise network assets including Cisco Routers and switches, VPNs, Red Hat, Solaris, CyberGuard and Fortinet Firewalls in a large scale secured classified and unclassified network environments through an extensive quality assurance and auditing function. Provides administrative support (technical writing, documentation, diagram support) to the team. Knowledgeable of the following tasks: Create Remedy trouble tickets. Perform system maintenance. Assign Remedy trouble tickets and monitor work queue. Perform troubleshooting for all network outages. Maintain constant observation of network monitoring tools to facilitate quick reaction to network outages. Proactively utilize network monitoring tools to isolate events before service degradation occurs. Configure and create replacement gear as needed. Maintain access control lists. Provides Service Level Management process training and coaching as required.   Required Skills: 6-8 years of experience managing a staff of more than 30 personnel. Experience managing enterprise network assets including Cisco Routers and switches, VPNs, Red Had, Solaris, CyberGuard and Fortinent Firewalls. Extensive experience troubleshooting and resolving Network problems. Certifications: IAT Level II Baseline Certification (i.e. Security+) Cisco Certified Network Professional (CCNP), Juniper Networks Certified Internet Specialist or Juniper Networks Certified Internet Associate. ITIL Foundation Certified (or must be able to obtain within 3 months of contract start or hiring date) In depth experience of ITL best practices including utilizing Remedy ITSM.   Education:    BS degree (MS preferred) in a technical field (Engineering, Physical Sciences, Mathematics, or Management Information Systems), or the equivalent combination of education, technical training, or work/military experience.
Salary Range: NA
Minimum Qualification
5 - 7 years

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